Harley Finkelstein, Shopify's president and co-founder of Firebelly Tea, has tinkered with such technology, using it to write product descriptions for his business and to summarize long articles to decide whether they're worth a read later. The suite includes Sidekick, a chatbot the company’s merchant customers can use to ask questions like, 'Why have my sales slowed?' or 'How can I set up a promotion?' The Ottawa-based e-commerce software company recently launched a suite of AI tools that can write product descriptions, email subject lines and headings for online stores. The bank also uses an AI-powered trading platform called Aiden, which applies deep reinforcement learning - an advanced form of machine learning under the AI umbrella - to equities markets. Nomi, a play on the term "know me," detects customers' top spending categories such as transportation, shopping, dining, entertainment and cash withdrawals, and lets users know if they are over- or under-budget based on their typical patterns. The Toronto-based bank has a product called Nomi, which uses AI to recommend personalized monthly budgets to customers based on their individual spending habits. The Aurora, Ont.-based auto parts manufacturer has rolled out Mavis, a secure ChatGPT-like environment where staff can explore potential AI use cases, chief digital and information officer Boris Shulkin said in a statement. It can also translate the menu into other languages and uncover insights into the most popular items or those that encourage repeat dining at restaurants. The Montreal-based payments software company is using AI to enhance menus and restaurant sales.ĪI helps merchant customers input and update point-of-sale software with new menu items within seconds. In October, the company also announced a generative AI-based cybersecurity assistant, which predicts customer needs to proactively provide information rather than requiring users to manually ask questions. The Waterloo, Ont.-based company that transitioned from a smartphone powerhouse to a cybersecurity firm is now known for its Cylance AI products, which help users detect malware and prevent cyberattacks. This is a look at what some Canadian companies have used AI and LLMs for: Others saw ChatGPT as a catalyst that convinced them to start dabbling. However, Canadian companies have been keen not to ignore a technology that could disrupt their business or deliver efficiency and cost savings.Įven before ChatGPT, several had worked with large language models (LLMs) - the algorithmic foundation of AI, which takes natural language inputs and predicts the next word based on what it’s already processed. Many, including some of AI's pioneers, were so taken by how fast the technology had evolved that they started warning it could lead to an existential crisis, if it continued to advance this quickly and without much regulation. Its capabilities already stretched past what experts in the field thought was possible in the near future. The artificial intelligence-based chatbot could turn simple prompts from users into reams of text, including essays and speeches, within moments. When OpenAI released ChatGPT one year ago, it instantly dazzled the world's tech community and beyond.
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